Whitaker Bank Online

On 1 occassion, I checked my account balance at the ATM and it showed a positive quantity of more than . We went on our trip, ate at a restaurant and bought a few other objects the identical day. I was shocked when we got back to see 5 overdraft fees at .00 each and every posted on our account. When I contacted BOA and informed them I had a bank receipt showing my account in the good just before we produced the transactions, they told me I had some transactions ‘pending’ that had not nevertheless been posted to my account and as a result did not show up when I went to the ATM. However they nonetheless insisted that my account balance at the ATM was ‘realtime.’ This was what they had advertised, and of course, what I believed. How can they advertise that their online and atm balances are up to date if there are still transactions on hold? We also would not have been hit with so numerous charges if they had posted them by the time of day and not the amount! The bank continues to let use of the ATM card to make purchases even if there is a negative balance. It would be easy enough for them to decline payment if a card with a negative balance is presented, but thier excuse for this is that it is a ‘courtesy’ to their clients. Hogwash! It really is so they can wrack up much more service costs – their bread and butter. We’ve been clients of BOA for over ten years and have Never had this difficulty just before.

Recently, we got hit with five overdraft charges simply because they posted the transactions, not at the time they have been presented, but based on the transaction quantity – greater to decrease. The ‘best’ aspect although is that we deposited enough funds to cover all the transactions the exact same day. I of course contacted them through their mail technique online (which is the only way to speak to them through the Internet) and they refused to refund the fees since we had deposited the examine Following the transactions had presented. Can you believe it?

When it comes to DEPOSITING cash, they look at what time you deposit it in the ATM, but when it comes to posting transactions, they post them by dollar quantity and not time! I am saving everything in situation they are lastly taken to court

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